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Order Status and Tracking

Order Confirmation 
Immediate

You will get a confirmation message, showing your order number, after successfully submitting your order. An email confirmation will also be sent. If you do not receive either confirmation, it wasn't processed successfully.


Shipping Confirmation 
1 to 2 business days

You will receive an email when your order is shipped. To receive text message updates, you must provide a phone number on the order confirmation screen. Your order will ship the same or next business day. Most orders received by 3PM Pacific Time (Monday - Friday) are shipped the same day. 


Package Tracking 
Daily updates available

You can track the current location of your package, from your account page, by clicking on your order number and the "Track Shipment" link for that order.


Delivery Confirmation 
2 to 4 business days

You will receive an email confirmation when your order is delivered. To receive a text message, you must provide a phone number on the order confirmation screen after your order is submitted.