NOTE: We have moved to a new website platform. Please create a new account or checkout as a guest.

Return Policy

Money-Back Guarantee 
Within 30 days after purchase

If you are not happy with an item for any reason, we'll gladly refund the purchase price within 30 days after placing your order. Your refund will be processed within 4 days after we receive the returned items.


Return Process 
Follow these steps

  1. Pack the items securely in the original product packaging, if possible.
  2. Enclose a copy of your order number and billing name with the item.
  3. Ship your package to the address shown below. It is recommended that you use a trackable shipping method to monitor delivery status. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
     

GreenPacks
1420 NW Gilman Blvd. Suite 2220
Issaquah, WA 98027